Reviews Archive

How Hyundai Uses Online Reviews for Customer Satisfaction

RMN Digital | November 14, 2014

Hyundai Motor America and its dealer network had announced last year they would publicly feature owner-generated ratings and reviews of their dealership service experience through SureCritic, similar to

Americas

How Yelp Plans to Deal with Fake Consumer Reviews

RMN Digital | October 19, 2012

Today, the unruly social media is replete with frauds of different types and magnitudes – ranging from fake user profiles to ad click frauds to purchased Likes to

Corporate

Yelp Goes to Real People for Real Reviews in Sweden

RMN Digital | March 15, 2012

Yelp (NYSE: YELP), a community-led city guide and search site, announced the availability of Yelp Sweden. Beginning Wednesday, Swedes are able to create accounts on Yelp.se to share