Boost by Mercedes-Benz Goes High Tech for Children

Busy schedules and the stress of scheduling for today’s youths seem to be part of the daily family life, observes Mercedes-Benz.

The recently launched pilot program, “Boost by Mercedes-Benz” in Palo Alto, California, addresses that challenge. This youth transportation service is designed to transport children safely and reliably to and from the educational and recreational activities that fill their day.

The initiative is a project of Business Innovation at Mercedes-Benz Research & Development North America (MBRDNA), Inc. which looks at future trends and develops solutions such as “Boost by Mercedes-Benz.”

“Boost by Mercedes-Benz” uses environmentally friendly Mercedes-Benz Sprinter vans, and provides high-level, ‘white glove’ custom transportation for children by virtue of well-trained and fully licensed drivers and concierges.

“We know how important it is for children to balance school and extracurricular activities,” says Regan Long, business innovation manager and Boost program lead at MBRDNA. “It can be very tough for parents to get their kids from place to place — safely and on time. Our goal at Boost is to make parents’ lives easier, while enabling children to participate in more activities.”

After a simple registration, parents can reserve rides for their kids online at www.boostbybenz.com. The service covers Palo Alto; one-way rides can be purchased individually or in discounted bundles.

At least 48 hours in advance, the parents select the pick-up and drop-off location for their kids along with a time window for each stop. The Boost app and text message service can then notify parents when their children are picked up and show them where their children are en route.

“Boost by Mercedes-Benz” utilizes GPS-enabled tablets on board the vehicles that makes all this possible.

“Innovative technology is the backbone of our white-glove service,” says Long. “We’ve created a seamless system that handles route planning, notifications, and updates. This allows the staff to focus on what is most important, our children.”